Shipping policy

Welcome to ME & The Robots! We are committed to delivering your orders promptly and efficiently. Below is our shipping policy, which outlines the shipping process, costs, and delivery times.

Shipping Methods and Costs

We partner with Printful to fulfil and ship our products. The shipping costs are calculated based on the product type, quantity, and destination. You can find detailed shipping rates for each product category on Printful's Shipping Speeds & Pricing page.

Order Processing Time

It takes 2-5 business days to create and fulfil an order. Once your order is fulfilled, it will be shipped out. You will receive a tracking link via email once your order is on its way.

Estimated Delivery Times

  • USA: 3-4 business days

  • Europe: 6-8 business days

  • Australia: 2-14 business days

  • Japan: 4-8 business days

  • International: 10-20 business days

Please note that these are estimated delivery times and may vary depending on the destination and other factors.

Customs and Import Taxes

Additional customs and import taxes may apply to international orders. These fees are not within our control and are assessed by your local customs office. Please check with your local customs office for more information on potential fees.

Order Tracking

You will receive a tracking link via email once your order has been shipped. If you have any questions about your tracking or shipment, please contact us at [insert your support email here].

Lost or Damaged Orders

If your order is lost or arrives damaged, please contact us at [insert your support email here] within a week of receiving your order. Provide your order number and photos of the damaged product, and we will work with you to resolve the issue.

Returns and Refunds

We do not offer returns or exchanges, but if there is an issue with your order, please let us know by contacting us at [insert your support email here]. Refunds are only offered for wrong or damaged items. If this applies to your order, please contact us with photos of the wrong or damaged items, and we will sort it out for you.

Thank you for shopping with ME & The Robots! If you have any questions or concerns, please feel free to reach out to us.